Shipping policy

 

🌍 Shipping Policy – DazzlerCraft

We’re excited to offer FREE worldwide shipping on all orders over $100!

🕒 Order Processing

Please allow 3 to 5 business days for us to process your order before dispatch. We’re working hard to get your items to you as quickly as possible.

🚚 Delivery Time

Once shipped, estimated delivery time ranges from 7 to 35 business days, depending on your location. Please allow extra time during holidays, or in case of customs delays, natural disasters, or pandemics.

📦 Pre-orders & Back-orders

If your order includes a pre-ordered or back-ordered item:

  • Available items will be shipped right away.

  • Remaining items will follow as soon as they’re back in stock.

Partial shipments are possible — rest assured, all your items will arrive.

🔍 Tracking Your Order

You’ll receive a confirmation email or SMS (if a mobile number is provided) with a tracking ID and a link to monitor your package. You can also visit our [Tracking Page] on DazzlerCraft.com for updates. Please allow 1 to 3 business days for tracking info to become active.

📬 Address Issues

Please ensure your shipping address is correct. If you notice an error, contact us ASAP at DazzlerCraft@gmail.com. We’ll do our best to make corrections before the order is shipped, but we can’t guarantee changes after processing begins.

❌ Order Cancellations

You may cancel your order within 48 hours of placing it. Refunds typically appear within 3 to 5 business days on your original payment method.

🔁 Returns & Exchanges

Return Eligibility

Returns are accepted within 30 days of delivery if:

  • The item is unused, in original condition, and in its original packaging.

  • You have proof of purchase.

Non-returnable items:

  • Certain health and personal care items.

  • Items that are damaged or missing parts not due to our error.

  • Returns initiated after 30 days.

Exchanges

We only replace items if they’re defective or damaged. You must report the issue within 72 hours of receiving your item. Contact us at DazzlerCraft@gmail.com.

💰 Refunds

After receiving and inspecting your return, we’ll notify you of your refund status. If approved, we’ll issue your refund via your original payment method or PayPal.

Late or Missing Refunds

Still waiting on your refund?

  1. Recheck your bank or PayPal account.

  2. Contact your credit card provider.

  3. Check with your bank—processing times can vary.

If you're still having trouble, email us at DazzlerCraft@gmail.com.

🎁 Gift Returns

If the item was marked as a gift and sent directly to you, you’ll receive a gift credit for the return. If not, the refund will go to the gift giver.

📦 How to Return Items

To return a product, email us at DazzlerCraft@gmail.com to start the return process.

  • You’re responsible for return shipping costs.

  • Shipping fees are non-refundable.

  • For returns over $100, use a trackable service or shipping insurance — we can’t guarantee we’ll receive your item without tracking.

📭 Lost or Stolen Packages

DazzleCraft is not responsible for lost or stolen packages marked as delivered. If your tracking status shows “Delivered” but you haven’t received your package: